It’s a jungle out there in pet retailing. With fierce competition from online retailers, Petbarn needed to create a seamless instore and online experience. They challenged True to create a multi-channel integrated campaign for the 2018 Christmas period. This meant driving customers instore, engaging them on social and inspiring them to get behind Petbarn’s annual Tree of Hope Appeal.
With the insight that pets bring happiness (and giving also brings happiness), we launched the Happiness Season across 156 Petbarn stores and 178 Greencross Vets. This three month national traffic-driving campaign resulted in Petbarn’s most successful integrated Christmas campaign, a $3.7 million increase in sales year on year and helped to raise over $1 million for the Tree of Hope Appeal ($192,506 increase on previous year).